Learn more about The Wax Haus Method® certification courses
These waxing courses are for licensed Estheticians and Spa owners. Visit my website below for more information.
Spa Policies & Updates
I’m available in Alpine - East County - twice a month. You can see my exact availability for both locations in my booking system. Please book online or call/text with any questions
I’m at the Hillcrest location 5 days a week, typically open until 7:30pm
Online Booking System available for your convenience
By appointment only. I’m not able to take walk-in's, but last minute appointments might be available with my booking system. Please call or text to ask any questions or for a consultation before booking: (619) 929-0461
A deposit is required in order to schedule an appointment at my studio
I accept cash, credit cards & venmo payments
Please come alone to your appointment. Your partner, best friend or children above 2 yrs old, are not allowed in the room, especially if you’re getting an intimate waxing service. They can wait for you in our waiting area
All new clients must submit online this “Client Form”
Come fresh and clean. Please shower before a Brazilian wax appointment
When you arrive, have a seat in our waiting area, I will come meet you there
All prices, services and hours of operation are subject to change without notice
Follow my social media pages for current updates and promotions (links below)
HILLCREST LOCATION (free parking lot!)
4002 Park Blvd, San Diego CA 92103
Alpine, East County (twice a month) - Inside “Head East Salon”.
Your health & safety is my top priority. I am certified in disinfection & infection prevention.
I strive to provide you with a comfortable & safe environment. I use a hospital-grade disinfectant, that kills all bacteria & viruses in just a few minutes (including Covid-19).
*Please wear a mask, if you are uncomfortable in any way but don’t come in sick.
*Please notify me asap if you are sick or congested in any way. If you come in sick or with any signs of having a common cold, congestion and/or sniffling, you will be asked to reschedule. Your deposit will be forfeited, but if you notify me ahead of time your deposit will be used towards your next appointment.
Appointment Policies:
These policies apply to new and existing clients, for every visit and for all appointments.
36-Hour Notice Policy: We kindly request that you notify us at least 36 hours in advance if you need to reschedule, cancel, or modify your appointment for any reason, in order to avoid any booking fees listed below. You can reach us via call, text, or email. We strive to respect your time and schedule and appreciate the same in return. Please note that we have a 5-minute grace period for late arrivals to avoid affecting our schedule.
Call/text: (619) 929-0461
Email: Dee.waxhausandskin@gmail.com
Fees & Policies: A deposit is required to book an appointment with us. If you need to cancel or modify your appointment with less than 24 hours’ notice (for any reason or excuse), a fee of 30% of the total booked services will be required on the same day before you can schedule your next appointment. Payment can be made via Venmo or credit card. This policy also applies to clients with prepaid series.
In the event of a missed appointment without prior notice or late arrival (more than 10 minutes), the full 40% booking deposit will be forfeited, and a full prepayment will be required for all future appointments.
Discounts or promotional offers associated with late cancellations will not be transferable or honored for future bookings.
Prepaid Waxing Series Policy: Waxing series require pre-booked appointments with no more than 6 weeks of each other. If the hair is overly long due to extended time between visits, an additional 25% fee of the service will be required to cover extra time and product used.
The promotional pricing expires after 2 months of inactivity. If no appointments were scheduled within this period, completed services will be recalculated at standard rates, and any remaining balance will be issued as spa credit, redeemable for services or products. Please note: refunds to cash or credit cards are not available.
We’re so grateful to have your support and understanding of our policies. It allows us to continue offering the quality care you expect and deserve. Thank you!
Spa Policies
We reserve the right to decline a service to anyone at any time and for any reason
Customers are advised, any inappropriate behavior or language will not be tolerated
Defective products must be returned within 10 days, to receive credit or exchange only. No cash refunds
Facials or face waxing services will not be performed on anyone with a current cold sore breakout (Herpes Simplex I) until your breakout is all healed and gone
Gift certificates are non-refundable, the value of a certificate can be used as credit towards services or products
Variable Pricing Structure: The prices for our waxing services vary based on individual factors, including hair growth, the amount of product required, and the time needed to achieve optimal results
DISCLOSURE: You understand all spa and waxing services involve touching and close physical proximity over an extended period of time, and that there is an elevated risk of disease transmission, including COVID-19